Direct Answer
Otis Worldwide reports revenue across 2 business segments in its fiscal 2025 Form 10-K. Services is the largest, with $9.4 billion of revenue (65% of the total), followed by New Equipment at $5.0 billion (35%). 29% of revenue came from the United States.
How Does Otis Worldwide Make Money?
Services supplies 65% of revenue, so Otis Worldwide's results move mostly with that one business; the others matter more for diversification than for the headline number. Between fiscal 2024 and 2025, Services grew fastest (+6.2%) and New Equipment slowest (-7.0%), so the revenue mix tilts toward Services while that gap lasts.
| Segment | FY2025 revenue | FY2024 revenue | Share of revenue | Change |
|---|---|---|---|---|
| Services | $9.4 billion | $8.9 billion | 65.4% | 6.2% |
| New Equipment | $5.0 billion | $5.4 billion | 34.6% | -7.0% |
Which Otis Worldwide Segments Earn the Most?
| Segment | FY2025 segment operating income | Segment margin |
|---|---|---|
| Services | $2.4 billion | 25.1% |
| New Equipment | $240 million | 4.8% |
Segment operating income is the profit measure Otis Worldwide reports to its chief operating decision maker for each segment. It usually leaves out corporate costs that are not allocated to a segment, so the segments usually add up to more than consolidated operating income, and margins are comparable within Otis Worldwide more safely than against another company.
What Does Otis Worldwide Sell?
Otis Worldwide also breaks revenue down by product and service line, which shows what customers pay for rather than how management organizes the business.
| Product or service | FY2025 revenue | FY2024 revenue | Share of revenue | Change |
|---|---|---|---|---|
| Service Maintenance and Repair | $7.6 billion | $7.2 billion | 52.6% | 5.2% |
| Product | $5.0 billion | $5.4 billion | 34.6% | -7.0% |
| Service Modernization | $1.9 billion | $1.7 billion | 12.9% | 10.4% |
Where Does Otis Worldwide's Revenue Come From?
Regions follow the definitions in the filing; most companies assign revenue by customer location.
| Region | FY2025 revenue | FY2024 revenue | Share of revenue | Change |
|---|---|---|---|---|
| Other | $8.6 billion | $8.1 billion | 59.5% | 6.0% |
| United States | $4.2 billion | $4.2 billion | 29.0% | -1.1% |
| China | $1.6 billion | $1.9 billion | 11.4% | -14.0% |
What the Segment Figures Do Not Show
The rows above add up to 100% of Otis Worldwide's reported revenue for fiscal 2025; the difference is intersegment eliminations, corporate revenue or items the company reports outside its segments. Segment definitions are management's choice and change when a company reorganizes, in which case it restates prior years in the next filing, so a multi-year comparison should use the figures from a single filing. Revenue shows where sales come from, not where profit or cash is earned: a small segment can carry most of the margin.
Where These Numbers Come From
Every figure on this page is a value Otis Worldwide reported in the segment note and revenue disclosures of its Form 10-K filed February 5, 2026 (accession 0001781335-26-000011), read from the SEC's Financial Statement Data Sets. The prior-year column is the comparative figure from that same filing, so it reflects any restatement for a change in segments. Category names are the company's own XBRL labels, lightly reformatted for reading.
Rows that only total other rows (for example a "Products" line beside the individual products) are left out so nothing is counted twice. This page is educational and describes reported history for fiscal 2025; it is not a forecast or a recommendation.
Frequently Asked Questions
What are Otis Worldwide's business segments?
In its fiscal 2025 Form 10-K, Otis Worldwide reports revenue for Services and New Equipment.
Which part of Otis Worldwide brings in the most revenue?
Services, with $9.4 billion of revenue in fiscal 2025, or 65% of the total.
How much of Otis Worldwide's revenue comes from outside the United States?
71% in fiscal 2025, by the geographic breakdown Otis Worldwide reports in its Form 10-K. Companies assign revenue to regions differently (customer location, shipping address or selling entity), so check the filing's definition before comparing companies.