--- title: "Citizens Financial Group: Business Model" description: "Citizens Financial Group revenue by business segment from its fiscal 2025 Form 10-K, with each part's share, growth and profitability explained." canonical: https://www.getswoopr.com/stocks/companies/citizens-financial-group/business-model/ source: "Swoopr Investment: https://www.getswoopr.com" --- # Citizens Financial Group: Business Model & Revenue Engine ## Direct Answer Citizens Financial Group reports revenue across 2 business segments in its fiscal 2025 Form 10-K. Consumer Banking is the largest, with $6.2 billion of revenue (75% of the total), followed by Commercial Banking at $2.8 billion (34%). ## How Does Citizens Financial Group Make Money? Consumer Banking supplies 75% of revenue, so Citizens Financial Group's results move mostly with that one business; the others matter more for diversification than for the headline number. Between fiscal 2024 and 2025, Consumer Banking grew fastest (+9.3%) and Commercial Banking slowest (-3.0%), so the revenue mix tilts toward Consumer Banking while that gap lasts. | Segment | FY2025 revenue | FY2024 revenue | Share of revenue | Change | | --- | --- | --- | --- | --- | | Consumer Banking | $6.2 billion | $5.7 billion | 75.5% | 9.3% | | Commercial Banking | $2.8 billion | $2.9 billion | 33.6% | -3.0% | ![Bar chart of Citizens Financial Group revenue by segment for fiscal 2025: Consumer Banking 75.5%, Commercial Banking 33.6%.](https://www.getswoopr.com/images/charts/citizens-financial-group-business-model-segment-mix.webp) *Citizens Financial Group revenue by segment as a share of total revenue, from the table above. The largest is highlighted. Select the chart to open it full size.* ## What the Segment Figures Do Not Show The rows above add up to 109% of Citizens Financial Group's reported revenue for fiscal 2025; the difference is intersegment eliminations, corporate revenue or items the company reports outside its segments. Segment definitions are management's choice and change when a company reorganizes, in which case it restates prior years in the next filing, so a multi-year comparison should use the figures from a single filing. Revenue shows where sales come from, not where profit or cash is earned: a small segment can carry most of the margin. ## Where These Numbers Come From Every figure on this page is a value Citizens Financial Group reported in the segment note and revenue disclosures of its Form 10-K filed February 12, 2026 (accession 0000759944-26-000028), read from the SEC's Financial Statement Data Sets. The prior-year column is the comparative figure from that same filing, so it reflects any restatement for a change in segments. Category names are the company's own XBRL labels, lightly reformatted for reading. Rows that only total other rows (for example a "Products" line beside the individual products) are left out so nothing is counted twice. This page is educational and describes reported history for fiscal 2025; it is not a forecast or a recommendation. ## Frequently Asked Questions ### What are Citizens Financial Group's business segments? In its fiscal 2025 Form 10-K, Citizens Financial Group reports revenue for Consumer Banking and Commercial Banking. ### Which part of Citizens Financial Group brings in the most revenue? Consumer Banking, with $6.2 billion of revenue in fiscal 2025, or 75% of the total. ### Where does Citizens Financial Group report its segment results? In the segment note to the financial statements in its Form 10-K, most recently filed February 12, 2026, alongside management's discussion of each segment's results. ## References - [SEC EDGAR: CITIZENS FINANCIAL GROUP INC/RI Form 10-K filed February 12, 2026](https://www.sec.gov/Archives/edgar/data/759944/000075994426000028/cfg-20251231.htm) - [SEC EDGAR: CITIZENS FINANCIAL GROUP INC/RI annual and quarterly filings](https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=759944&type=10-K) - [SEC: EDGAR application programming interfaces (XBRL frames and submissions data)](https://www.sec.gov/search-filings/edgar-application-programming-interfaces) - [SEC: Financial Statement Data Sets](https://www.sec.gov/data-research/sec-markets-data/financial-statement-data-sets) ## Related Pages - [Citizens Financial Group company dossier](https://www.getswoopr.com/stocks/companies/citizens-financial-group/) - [Citizens Financial Group financial metrics](https://www.getswoopr.com/stocks/companies/citizens-financial-group/metrics/) - [Citizens Financial Group financial risk indicators](https://www.getswoopr.com/stocks/companies/citizens-financial-group/risks/) - [Citizens Financial Group peer comparison](https://www.getswoopr.com/stocks/companies/citizens-financial-group/competitors/) - [Citizens Financial Group business model and revenue mix](https://www.getswoopr.com/stocks/companies/citizens-financial-group/business-model/) - [Fundamental analysis guides](https://www.getswoopr.com/learn/fundamental-analysis/) **[Swoopr Editorial Team](https://www.getswoopr.com/authors/swoopr-editorial-team/)** Swoopr's editorial team produces independent investment education content reviewed for accuracy and clarity. 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